FROM OUR DROP
TO YOUR DOOR.

Effective September 25, 2026

Where we ship

We ship to U.S. addresses, including Alaska and Hawaii. We do not currently offer international shipping. Available delivery destinations are shown at checkout. For a military address or an address that requires a particular carrier, contact us before ordering so we can confirm service.

Made after you order

Our apparel is printed or decorated after your order is placed. Your order first goes through production and is then handed to a carrier. Production time is additional to carrier transit time; free shipping does not mean same-day dispatch.

Any production or dispatch estimate shown on a product page or at checkout applies to that order. If you need an item by a particular date, contact Customer Care before ordering. We do not promise an event-date delivery unless we expressly confirm it with you.

If an order is delayed

If we cannot ship within the stated dispatch period, or within 30 days when no period was stated, we will contact you with an updated shipment date and a choice to wait or cancel the unshipped items for a full refund. When consent to a delay is required, we will obtain it; if we cannot obtain it, we will cancel and promptly refund the affected items. This does not limit your rights under applicable law.

Order updates

Use the email address you check regularly when ordering. You can look up your order using its number and billing email on our Order Status page. Where a carrier tracking number is available, it will be provided with the shipment update. A label being created is not the same as the carrier receiving a package.

Delivery details

Please check your shipping address carefully, including an apartment or unit number. Request changes as soon as possible. Once an order is in production or with a carrier, changes may not be possible. Separate packages may arrive on different days at no extra standard shipping charge.

Missing, damaged, or incorrect deliveries

If tracking has stopped, shows delivery you did not receive, or your package arrives damaged or incorrect, contact Customer Care with your order number and details. Keep the packaging and, where practical, photos of the damage. We will investigate and work with you on an appropriate replacement or refund. You are not required to resolve our shipping claim with the carrier on your own.

For an address error or an unclaimed package, contact us so we can review the available options. We will explain and obtain agreement to any additional delivery cost before charging it.

Returns

Standard outbound shipping is free. Change-of-mind return postage is handled separately under the 14-day Returns & Refunds Policy.